Ackerman Insurance Services Google Reviews

Ackerman Insurance Services, Inc.

4.9

Based on 150 reviews

review us on

Matilda Leka

22:25 13 Dec 22

I was extreme pleased with Anel Caraballo and her ability to provide me with a property insurance quote that fits my... needs in a timely manner. Thank you for the exceptional customer service and professionalism.read more

Thomas Cook

21:50 08 Dec 22

Anel Caraballo did a fantastic job on getting us the best quotes and great customer service during these trying times... of 2 hurricanes Absolutely the bestread more

M B

15:56 05 Dec 22

Anel Caraballo has been very professional, knowledgeable and answers all our questions. We appreciate when someone... takes the time to answer immediately. Great customer service.read more

Jennifer Duffy

17:47 02 Nov 22

My agent, Nikole is wonderful. She is professional, cost concious, very knowledgeable about all aspects of my... insurance needs...home, auto, umbrella, friendly and customer service oriented. I highly recommend her for your insurance needs.read more

Bill Connolly

20:56 27 Oct 22

Nikole was very pleasant to deal with!She took her time to find the right coverage for me.Definitely recommend!

Elaine Wachtel

18:35 21 Oct 22

Caitlyn helped me with cancelling flood insurance. She was efficient and pleasant.

Bryan Harbord

23:51 12 Oct 22

Anel Caraballo did a great job on quickly quoting me insurance coverage on multiple vehicles. Great customer service.

Nathan Lunsford

18:52 14 Sep 22

Caitlyn is the best! Got me the best quote and was very easy to work with.

MT G

13:47 09 Aug 22

Five Star service. Awesome service and they paid attention to the details I needed. Thanks again!!! Staff was very... attentive!!read more

Mary Fran Mulcahy

13:44 06 Jul 22

Kudos to Nikole Katleba and her customer service skills! I changed insurance agencies for my Naples home because I... could not get a response or anyone on the phone from Southern Fidelity, who I had been with for years. Nikole is very quick to respond and knowledgeable in wind mitigation and condo insurance issues. Highly recommend!read more

Thad Szott

17:38 25 Apr 22

Anel and the team were wonderful to work with. Good communication and always willing to help. Highly recommended.

Richard Gagne

19:01 15 Mar 22

Worked with Nikole and was very pleased with her professionalism and attitude, and she was very pleasant.

Joel David

20:38 23 Feb 22

I had a flood in my condo, and they could not have been less helpful. When I called the office, several times, all I... was told is that they don't get involved in claims. SO, DO THEY JUST COLLECT THE CHECKS???It took 5 months to get a check and when I did it was for 1/3 out what the damage was. I was basically just reimbursed for what it cost to get the water out and tear out the carpet.I called back several time to speak with an office manager and no one would take my call.Do not use this company!!!!read more

James Heimann

02:41 10 Feb 22

Great service. Nikole was excellent. Would recommend your agency to everyone.

James Seelinger

23:53 02 Feb 22

I worked with Kim Dancsec on wind mitigation insurance on my home. Because of my location, Citizens was the only... carrier who would write the insurance. Kim straightened out a mess between the home inspector and Citizens without me having to be involved and saved me what for awhile looked like was going to be a 50% cost increase. Great job, Kim.read more

Rebecca McClung

15:52 22 Nov 21

Nikole was great to work with. She had a quote back to me the same day from a carrier that was much lower than our... current premium. Great service and value!read more

Ken Palmieri

20:29 01 Nov 21

Nikole was wonderful to work with. Buying a new home is stressful enough and she made the process so easy for the... insurance. We have used Ackerman for several years and they have always been great to work with.read more

EJ home

17:38 25 Oct 21

Nikole she is great, she is professional and very responsive, she explained me and worked out a great deal with my home... insurance. I highly recommend Nikole .read more

Jermaine Bryant

13:55 25 Oct 21

I called to get help with a mutual client who has business in both North Carolina & Florida. Anel was professional,... responsive and went though the trouble of following up with me and making sure I had options to present to the insured. I really appreciate the professionalism from one business to the next, because it speaks highly of the staff and their commitment to the industry.read more

Glen Sosnader

19:51 21 Oct 21

Great follow up! Managing multiple properties in different states with all different brokers and companies I rely on... the Ackerman Staff to keep me on track! And they do... !!!read more

Charlie Westrich

18:58 20 Oct 21

I contacted Ackerman Insurance Services for Insurance related to my business. Caitlyn Beach was very helpful and... responsive. I will recommend to as many people as I can. Thanks for the help.read more

Suzy McBrayer

19:55 12 Oct 21

Anel and the other associates at Ackerman were helpful in putting together a timely and competitive bid for our new... property. We have used them previously and have always been happy with their service.read more

George Joseph Stan

04:46 11 Sep 21

Nikole was able to help switch and add vehicles to my policy which I’ve been a customer of Brett for 27 years Since1994... I’ve snow birded and make frequent changes to save money on cars and trucks that are stored keeping in mind the law for coverage of vehicles.read more

Randall Koelb

17:02 25 Aug 21

II just want to say the Nikole, an agent for Ackerman insurance, does a great job. It's sort of sad to say that coming... across a person that actually does her job and does it well is such a big deal, but it is. I recommend that if you do decide to contact Ackerman, ask for Nikole.read more

Christina Lynne Goodman

18:30 02 Aug 21

I'm very pleased with the service I received from Anel. My home insurance was dropped by another carrier and another... insurance company in town, and I called Ackerman by chance. I was helped by Anel, who was super responsive, informative (she took the time to explain things I didn't understand), and was able to provide me with several options to review. I'd highly recommend someone to reach out to her for home owners insurance help.read more

Jim Kostka

22:19 07 Jun 21

After many attempts to resolve an issue my wife and I were having with our insurance carrier, Nikole, a very capable... agent, was able to step up and follow through with the necessary skills and fortitude to unravel the quandary that we were in. A sincere thank you for your help with this matter.read more

Judith Mulholland

21:05 04 Jun 21

I have dealt with Ackerman Insurance for almost 30 years and have found them to always be responsive and pleasant to... deal with. I have had several recent experiences and can not say enough about the staff. In one instance, I had to cancel a Property Owners policy as my house had sold and dealt with Nikole, who was more than helpful through out. And, in a different exchange, I had to open a new policy and dealt with Anel. Once again, the staff was professional and thorough and I am, once again, a satisfied customer.read more

Joseph Speranza

17:57 23 Apr 21

Anel Carabello responded quickly and professionally . She provided a policy at a reduced rate for my condo. It was... quick and easy. I could not be happierread more

Keven Giron

21:47 12 Apr 21

Anel Caraballo was excellent and very helpful! Was able to find me a better rate and very friendly! Definitely... recommend Anel to anyone looking for Insurance. Thank youread more

Richard Cacioppe

15:31 07 Apr 21

After trying several other agencies, I contacted Ackerman. Caitlyn was excellent in helping me to solve a problem... relative to my condo insurance. She was knowledgeable and efficient.read more

Brenda Robinson

23:08 22 Mar 21

Bought a new vehicle. Nikole guided me flawlessly through the insurance process. Pleasant and skilled a great combo.... Thanks Nikole!read more

Brian Dolack

19:25 16 Mar 21

Anel Caraballo helped me with a client that lives in Florida part-time. This client's condo policy had a rate increase... of $544. Anel was very helpful and concerned, saving this client over $1900. Insurance in Florida can be daunting, Anel is a gem that is rarely found in the insurance business. She can help you too.read more

Ray Roth

15:59 22 Feb 21

I was with another carrier, through Ackerman, and I received my annual premium notice. I noticed that my premium had... increased significantly.I called add talked to Nicole Katleba. She said she understood and she re-profiled my coverage. She made a few suggestions and said she would get some quotes for me. The next morning, I was contacted by her. She told ,that another carrier had quoted about the same price as I had. Nicole saved the day!Never met her but she is extremely knowledgeable, prompt and helpful!read more

John Louie

22:31 16 Feb 21

Just moved down to Florida and had to set up insurance for car registration. Anel was knowledgeable and guided me... through several options to get the best coverage at the best rates. Thank you!read more

Faythe Emens

18:55 29 Jan 21

I called Ackerman Insurance for a quote on my new condo and Anel Caraballo was professional, provided great service and... a quick, reasonably priced quote.I highly recommend this agency.read more

Victoria Sartorio

19:46 26 Jan 21

Nikole Katleba has been responsive to my home insurance needs. She is knowledgeable, responsive, and very... professional. We have been with Ackerman for many years and have always received great customer service.read more

Danell Radtke

21:28 07 Jan 21

I was referred to Ackerman Insurance by a neighbor who used to own his own very large insurance agency up north. He... obviously knows what to look for in an agency. Anyway, I was assisted by Anel Caraballo who walked me through all the ins and outs of what my options were for my condo. I was thoroughly impressed by her knowledge and her very warm and friendly personality. I highly recommend Ackerman Insurance.read more

Kerry Kells

13:54 18 Dec 20

Kim always does a great job with all our insurance needs. She is professional and very personable.

Eric Manor

19:17 08 Dec 20

Anel Carabello made the entire insurance buying process so easy! I would highly reccomend anyone looking for insurance... to contact her.read more

Jack Feintuch

16:39 31 Oct 20

Started shopping for quotes, since my renewal was coming up within a few weeks, so I reached out to Ackerman Insurance.... Anel responded to my numerous inquiries for home & auto coverage on a timely and responsive manner. When comparing apples to apples with my current policy, she was slightly higher, so I'm staying with my current provider. Her demeanor, honesty and professionalism throughout the process was sincerely appreciated.read more

Robert Divine

07:51 13 Sep 20

Anel Caraballo at Ackerman is responsive, thoughtful, knowledgeable, efficient, pleasant, and conscientious. I... recommend her and this agency to anyone shopping for Florida insurance.read more

Sergio Carranza

14:23 21 Aug 20

We’ve had business liability insurance with Ackerman for a few years now and will be with them as long as we’re in... business.Kim Dancsec has always been out representative and has never let us down when we need something. She’s always available at amazingly speed.If anyone is looking for business insurance go see her that she will always be there for your business insurance needs.Sergio Carranzaread more

Candi Perez Lopez

19:06 18 Aug 20

Kim has to be the best agent I have ever worked with . Not only was she knowledgeable, she was quick and helpful. I... love her personality. Her ability to be a real person and talked to me and not down to me was refreshing. No one else will ever have my business again!read more

Juan Rodriguez

21:50 13 Aug 20

There aren’t words to express my gratitude to Maricsa Zul. She is LITERALLY the best agent I’ve had she is prompt and... capable of handling any task at hand, any question I had she had an answer in seconds and her professional is incomparable! This company has a very VERY!!! Good asset and she deserves a Raise! Thank you again Mariread more

Angelia Koppenhoefer

16:43 12 Aug 20

I recently moved to Naples and bought a condo. I searched around with various insurance companies and found Ackerman... insurance and Kim. kim was very helpful and quick with a quote. She is very knowledgeable and easy to work with. She was able to get me a better quote than the company I had been working with for over twenty years.read more

K Dancsec

22:46 07 Aug 20

We were recently advised to get new quotes for our homeowners insurance since we had experienced NO customer service... from our agency of many years. Kim at Ackerman came highly recommended from some our mutual business associates and we were not disappointed. She advised us on what kind of coverages were necessary, which ones weren't necessary but good to have and what we did NOT need. She was able to get a 4 point inspection and wind mitigation done for us quickly and we ended up with more coverage for less money than we were paying previously. We were really impressed that she was so knowledgeable and thorough and we have recommended her to acquaintances several times since then.read more

Laura Wilkerson

20:40 05 Aug 20

Anel is AMAZING. She was so helpful to the Michigander - explaining all of the things that would be needed to keep my... Fl. home safe. She is so very kind and assuring. Thank you Anel - You made this simple and smooth.read more

Kurt Rayner

17:01 21 Jul 20

Very timely response to inquiries. Very helpful with questions. Willing to do the extra work to make claims... processing painless. Very, very impressed! Rae has been tremendous to work with!!read more

becky buhl

15:38 23 Jun 20

Anel is amazing. A year ago I had already paid for insurance, but needed help with a FEMA/Flood insurance issue and... that's how I found Anel. Even though I wasn't a customer (yet), she helped me & gave me the best advice. I told her in a year I'm switching and she said she'd set up a reminder to contact me and while I had my own reminder - she reached out to me first & I'm now a happy customer of Ackerman Insurance. I have the same coverage, for less and Anel is so professional and so responsive. If you are in their coverage area - call them, get a quote, SWITCH!read more

Marcelos Thomas

14:11 03 Jun 20

Jennifer is the person who I started with and she helped me find the best pricing! SHe is a friendly professional and... just a kind person. I had an incident and called them to find out what my options were. I got Greg who turned out to be calm, friendly and professional as well. I would highly recommend this group.read more

Oman Harding

06:25 31 May 20

Very helpful, polite and professional, application for homeowners policy was processed very fast. With Florida being... so weird with the hurricane issues, they were able to make sure I was taken care of and covered properly. The deal was exceptionally good. I would highly recommend Ackerman Insurance Services and especially Greg Campbell.read more

Mack Ganash

06:03 31 May 20

Outstandingly helpful both in the search for an insurance company, and equally once I became their client! Plus the... owner is always willing to help in person, asap if there's any kind of a snag. Now that's what I call QUALITY SERVICE - the way it should be!!read more

Maude Chater

16:35 01 May 20

Rae H. was extremely helpful and patient with me, explaining the details of my Homeowners insurance coverage and... exploring alternatives! Her customer service skills were a big factor in my decision to renew!read more

T Menchion

17:31 24 Mar 20

I have been a client of Ackerman Insurance Services for a while now, since at least 1990 when they were located on the... other side of 95. I have been renting all my life, and am just now buying my first house and I must say that Ackerman Insurance Services showed me the true meaning of a Multi-Policy Discount!Not only was the premium of my new Home Insurance policy lower than $500, but the added discount on top of my current Auto Insurance policy with their Agency was even bigger than the cost of my new policy. So basically I added a second policy to my account, FOR LESS MONEY then I was originally paying for just my Auto policy.The service here is amazing, I received a lot of knowledgeable feedback about my insurance policies from the team, and a number of quotes with different companies so I know I am getting the best overall package for my insurance.Thanks ACKERMAN INSURANCE SERVICES !read more

K H

11:43 19 Mar 20

I have nothing but great experiences with Ackerman! For our home and auto insurance needs, Jennifer has been such a... blessing. She is quick to respond and easy to communicate with, detailed and thorough with our policies and super friendly.One time we were on vacation in Hawaii and our rental car got a chip in the window. I frantically emailed Jennifer to see what we needed to do and she was quick to respond. She was able to ease our worries with her knowledge of our policy and assured us that we were covered.I love that I am no longer worried or stressed when it comes to our home and auto insurance needs, as I have come to trust that Jennifer and Ackerman Insurance Services always have our best interests in mind. Thank you for peace of mind!read more

Jeremy Singh

12:53 17 Mar 20

I got my first condo 2 years ago and spoke with Greg Campbell. Not only was he friendly, and knowledgeable about the... topic but he was professional and prompt with his timing of services. I was able to save money by combining my auto and condo insurance, and he never pushed me to make a purchase, as he only had my interests in mind. I recommended Greg to my Uncle, who also used Greg. Thanksread more

maria croes

04:18 13 Mar 20

I contacted Ackerman insurance Services after my old Home Owner's Insurance increased by over $3,000 from last year. ... Something all my friends and family here in Florida are seeing allot. Within minutes I started getting answers, helpful advice. I had to put in one accordion shutter and they immediately got me a rate, with the same coverage for one third the cost. As soon as the work was done, I called and Jennifer put me in touch with an inspector who came the next day and had the report ready for Ackerman Insurance Services/Jennifer and this morning I stopped by the office and am now insured. Professional, helpful, courteous, couldn't ask for more.read more

Eleanor Davidson

18:12 25 Feb 20

Kim Dancsec is a highly skilled agent with Ackerman Insurance. Her depth of knowledge is outstanding, her follow-up is... always timely and she consistently demonstrates a great customer service attitude. She inspires the confidence level of her customers by ensuring all details are accurately stated and completed. Kim is a true professional and a real asset of Ackerman Insurance and is the primary reason we use Ackerman for all our insurance needs.read more

Bob Rivard

02:54 14 Nov 19

I recently needed commercial insurance for a new business start up as well as automobile insurance set to expire with... another company. Kim was recommended to me and she was absolutely amazing in every way. She provided top notch customer service in a friendly, prompt and informed manner. She answered ALL of my questions (sorry Kim) and provided excellent coverage with great rates on both policies. I won't be going anywhere else! Terrific experience! Thanks!read more

Donna

15:33 11 Oct 19

Anel Carabello found me auto rates that saved me 50%! She responded quickly, answered all my questions and was a... pleasure to work with. Great experience.read more

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Ackerman Insurance Services, Inc.

5.0

Based on 179 reviews

review us on

John Gomez

05:27 06 Jun 20

I absolutely love working with Ackerman Insurance services! They are very friendly and easy to deal with. When our... policy was up for renewal if I had any questions, I would just pick up the phone and there would be a person on the other end ready and willing to help me. Also, during our renewal, Caitlyn Beach, reviewed a policy we had with another company and noticed we were missing coverage. She then presented us with different solutions to correct this and even had it fixed within the day! She was absolutely amazing, thoughtful and extremely helpful. Ackerman Insurance Services is a company I would definitely recommend to my friends and family.read more

Alicia Singh

22:32 04 Jun 20

A top notch life insurance broker sent me to Ackerman Insurance Services, and I've never looked back. Greg Campbell and... Brett Ackerman always find me the best rates, and with good companies. If I need any help or information, someone is always available to give me advice. Greg came to my aid, when I had an inexpensive fender bender, and helped me decide whether to pay for my fender bender or put in a claim. I paid it myself. I can't say enough about the service. It makes me feel secure. Jennifer Rainha is bright and cheery and made sure I got the right information very quickly. I thoroughly recommend Ackerman Insurance Services.read more

morgan gibson

17:36 03 Jun 20

Absolutely great team of people, and they have made getting yourself insured an absolute walk in the park. It couldn't... be easier. For me it started with a question about insuring my business and now they have all three cars, home and soon my business. They quoted me a price I was happy with and would have paid, but didn't stop there until they found the best deal they could for me and ended up saving me HUNDREDS of dollars this year.Simply put, if you need insurance, call Ackerman Insurance Services and Greg or Jennifer will take care of you as if you were family. I CANNOT recommend them highly enough!read more

Makeda Ferraro

13:07 03 Jun 20

Ackerman Insurance Services is by far the best homeowners insurance policy I have gotten. I have worked with them for... over a year now and in all honesty it's been the best experience. They work well with you and are not pushy at all. Greg Cambell was my agent and he was most definitely helpful in every way. He established great customer service skills and was super professional. He still goes out his way and contacts me to see if everything is going well and to see if I have any questions for him regarding my auto insurance. I definitely don't come across people like Mr. Campbell on a daily basis. For an individual to still keep in contact making sure everything is going well means a lot. I see I have made the right decision picking this agency. Management there is outstanding. Will forever be a part of this family.read more

Milica Dubljević

13:02 03 Jun 20

Ackerman Insurance Services is outstanding! As a real estate agent, I see a lot of insurance agents.Recently, my... client, a first time home buyer, was given a homeowners insurance quote for her newly purchased home. The title company had recommended this insurance agent (not Ackerman). When she got the quote, it seemed high to her, and I agreed.I told my client to call Greg Campbell and his crew at Ackerman Insurance Services They looked over her quote and found a way to save her 20 percent on her premiums. She was thrilled with their quick response and thorough explanation of her coverage.Ackerman is a first class company - I highly recommend them!read more

Omar Anwar Martinez

11:13 03 Jun 20

I had a great experience with Ackerman Insurance Services. I have been using them for over a year now, and they have... been nothing but helpful. I recently got a new car and needed to add it to my policy. They not only responded to my request almost immediately, but they also found me a better rate and set it up within the same day. Awesome experience and a great company to do business with. I highly recommend.read more

Fiama Arce

03:07 03 Jun 20

Greg Campbell was absolutely wonderful, and Ackerman Insurance Services does a wonderful job finding you great... insurance at an extremely great rate!! He definitely worked a lot for me (I'm from out of state, my car is also under my moms name who has an umbrella policy, etc.) and had answers too all my numerous questions. I compared Ackerman to other car insurance companies too and they are far better price wise and customer service wise. I ended up referring my housemate to them too since they were so great and he found them to be much better than anyone else as well. Thank you Greg!! Also s/o to Jennifer for helping finalize the payments in the end when Greg had to go on vacation - very helpful as well!read more

Kyle Abraham

00:48 03 Jun 20

Working with Ackerman Insurance Services has been a wonderful experience!  I cannot say enough kind things about... Jennifer Rainha.  She is always prompt in her responses and always explains everything really well.  She walked me through all the steps of setting up my auto and home insurance, and she was great at answering all of my questions.  Jennifer worked to get me the best policy rates possible too.  She'll do everything she can to help you, and she always does it with a smile!  If you're looking for an insurance agency in Florida, I would definitely recommend them, and I would specifically recommend Jennifer!read more

jaida scott

00:42 03 Jun 20

Due to some vacation timing, I've been working with Jennifer Rainha for a while now and she is the queen of honesty. I... have a very old car with lots of miles, and Jennifer is fantastic at telling me what I do and do not need. She's definitely not one of those sleazy agents just trying to get me to buy every type of coverage. When I have a specific question, I can email her and she provides me with an even more specific answer. Not only that, but I was so impressed with the number of women who work in the office. It was great to see so many professional women being treated - and treating others - professionally. I trust my agents at Ackerman Insurance Services. I can't praise more highly than that.read more

Sasha J

23:09 02 Jun 20

I have used Ackerman insurance Services for the past 6 years and they are really the best insurance agent you can get.... They get you premium coverage at rates less than your friends are paying for regular coverage. When I bought a Home, they covered that too after comparing a bunch of insurance companies and making sure I got the best. Recently I had an accident and they fought with the insurance company for 3 months to get me accident forgiveness. I was dealing with Greg Campbell directly but he and his entire staff are truly the best.read more

Klarens Menage

23:05 02 Jun 20

I cannot say enough good things about this Insurance Agency. Brett Ackerman personally manages the accounts and is so... patient and helpful. He just doesn't get you the "cheapest" deal but the "best" deal for you (more coverage and fractionally higher cost). He once had to deal with the Insurance company for 3 months before they agreed to give me accident forgiveness credit but he fixed it entirely on his own.Amazing service!read more

Tyla Green

22:40 02 Jun 20

They are always there when I need them and they were proactive in making sure I didn't get ripped off by my carrier. My... home insurance went up 65%, these guys went out of their way to make sure I had similar coverage with less of an increase.  Great team and the fact they have been here for 30 years is a big deal!!read more

Jourman Triana

22:29 02 Jun 20

I am one of those old school people that actually likes going into the office.  And every time I’ve come in to see... Jennifer and Greg they have been hospitable and professional.  They actually explain everything to me so I know where I stand.  Love them and their team!!!  Don’t look anywhere else for insurance here in Palm beach county.read more

hope herrera

14:57 01 Jun 20

I am a fellow insurance agent from Delaware, when a client of mine purchased property in Fort Lauderdale, I needed a... local agent. I did my research and found Greg Campbell @ Ackerman Insurance Services! He absolutely is the best and lives up to the "Google Review" hype. Thank you so much Greg for all your assistance with "our" client. So much appreciated.read more

Russell Keyhea

02:19 01 Jun 20

I've been working with Ackerman Insurance Services for more than 10 yrs and should probably be accustom to their... outstanding service but I guess I'm not. I worked with Jennifer on a fairly small thing yet she made me free like it was the biggest deal the agency was working on. She was very responsive, incredible nice and professional. Every chance I get I recommend Ackerman Insurance Services to a friend or family.read more

Bogdan Petrovic

02:04 01 Jun 20

My wife and I have been with Ackerman Insurance Services for 10 years and have always had a terrific experience. Most... recently I worked with Jennifer Rainha on making a few changes to my policies and my experience with her was even better than what I have come to expect! Not only did she save me over $700, but she was also incredibly responsive, answered all my questions and made sure I was comfortable with all the changes before she made them. I highly recommend Ackerman Insurance Services and want to thank Jennifer for her outstanding serviceread more

Judith George

22:56 31 May 20

How often that you walk into an agency without an appointment and get greeted with a huge smile and a response of... “Don't worry about it I will find someone to help, please have seat!”? That's the kind of service I got when I went into Ackerman Insurance Services and my account manager wasn't even in. The receptionist, Jennifer, assured me that it wasn't a problem and even helped me register my car! I've been with Ackerman Insurance Services for a couple of years and definitely will not be leaving! Customer service like the kind Jennifer showed me on my frantic last minute walk in is hard to come by!read more

Frank Castilano

21:12 19 Mar 20

I am so lucky to have found Brett Ackerman and Ackerman Insurance to work with! My first impression was that Brett was... super responsive and trustworthy. However, that is not all; many insurance agents can be quick and nice. What really sets Shane apart is he is such a pro! We moved from Arkansas to West Palm Beach, in the process of transferring our auto and home insurance over, our Arkansas insurance agent (and Progressive) really dropped their ball and mistakenly renewed our home insurance (for a home we already sold in Arkansas) and terminated our auto insurance, while we unknowingly drove without insurance for two months! Our old insurance agent and Progressive were kicking us back and forth and no one could help us fix the mistake by reinstating our insurance. Due to the gap, our auto insurance premium was gonna go up by 30-40%! Brett pulled his magic as he knew more than the insurance company rep over the phone! After 3-way conference calls and speaking to a couple of different reps, Brett persuaded Progressive to reinstate our auto insurance! So our rate remained low. I would like to recommend Brett to everyone! He's sharp, well-organized, know all the tricks and can speak the right language to persuade people to get things done efficiently and effectively. Brett will provide amazing value to you for insurance shopping!read more

Danielle Harris

01:25 19 Mar 20

Greg is amazing! Over a weekend I messaged him asking him to do a quote for me for auto insurance, as my current plan... got super expensive due to a recent accident. I expected him to get back to me on Monday. To my surprise, he got back to me immediately, and worked hard to get me a quote that's lower than my current plan. Unfortunately he wasn't able to find me a much lower rate, but only a comparable rate. Most agents would have still tried to get me to buy with them (I spoke with a couple agents before him who tried really hard to get me to buy substandard plans with them for only a couple dollars cheaper than I was currently paying with a big company), but Greg is so honest that he told me I'm better off staying where I was. He ended up giving me some advice about how to lower my current plan, and that ended up saving me $40 a month!!!!!! I really have never worked with such an honest and selfless guy such as Greg before. He really is so awesome and knows the industry like the back of his hand. It's also not often that you talk to a guy who has such a passion for his job and works so hard to help people out, simply because he loves what he does. I strongly recommend anyone in the market for Insurance to give him a call. Thank you Greg!!!read more

James Bell

01:26 18 Mar 20

I am so pleased with my agent Brett Ackerman at the Ackerman Insurance Services in Palm Beach, that I had to write a... review. He is definitely an valuable asset to this company and should be rewarded as such!When I was looking for business insurance and a great quote, I remembered the professionalism, kindness, and honesty I received from Brett which had surpassed anyone else I had previously spoke with on the phone for a variety of insurance agencies. Later on, I went back to see if he could still assist me, and he did! I did not have to worry about anything! Brett took care of everything!What ever concerns or questions I had, he was never too busy to answer them, and in a timely manner. If he did not know the answer, he would find out and relate that answer back to me truthfully, and with great clarity. He gave me options and assisted me with making the best choice for my insurance coverage needs.Brett is honest, respectful, prompt and always professional! I am so thrilled that he is my agent! It's so nice to have someone working on your behalf that is genuinely for you and who also works with you to get things done right! I have full peace because I know I am in safe and trustworthy hands!I think that anyone who chooses Brett Ackerman as their agent will only be amazed and pleased!Thanks for all your hard work Brett! I truly appreciate you!read more

Deborah Martin

21:54 12 Mar 20

"I have never written a review about any company before this one. But their helpfulness has motivated me to let others... know that there are great people out there. Ackerman Insurance Services is local, friendly, trustworthy and knowledgeable. They provide excellent customer service and a thorough understanding of the South Florida market. They know what you need, shop for the best prices and provide you with options and recommendations. I recommend them highly."read more

shannon turner

17:36 12 Mar 20

Greg is the most pleasant, hard-working, diligent agent if have ever encounter at an insurance agency! I find he is... always prepared with multiple option for me to make a informed decision. Greg never hesitates to reach out to me with questions and truly understands my needs, again he is top notch! � Also, I have had the pleasure of meeting the owner, Brett Ackerman. Brett is extremely personable and genuinely cares for his clients... I really feel cared for in his agency! From start to finish, his whole staff are great people, you can't do better!"read more

Sarah Peguero

15:54 10 Mar 20

I just moved all of my homeowners, personal liability and umbrella insurance policies over to Ackerman Insurance... Services, on a referral from my State Farm agent, who handles my car insurance. I had enjoyed dealing with them by phone for weeks, but today was the first time I visited them in person. Immediately, when I walked in, I was struck by the wide-open environment, the layout, and the general sense that this was a fun place to work for those there. I have owned a company or two and you can tell when a place is well run, just by the "feel" and the culture that is immediately evident. My meeting lasted more than an hour and the counsel and suggestions were superb. I'm very pleased that I'm working with this agency. I highly recommend Greg Campbell!!! First rate, friendly and attentive team, remarkably thorough follow-up, and all around a good bunch of folks.read more

Barry ChandlerWilliams

14:50 09 Mar 20

I have been with Ackerman Insurance for 25 plus years. They are very helpful and review my account every year. I have 2... boys who are 19 and 25. They have helped me continue to get reasonable rates even though my youngest son had 2 accidents in a year. I had been working with Greg Campbell the last few years and he is excellent. Recently Jennifer has taken over my account and there was not drop in service and attention to detail. She is also excellent. Their excellence in service, attention to delay, willingness to give several options to maximize my dollar without compromising coverage has kept my business throughout the years.read more

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