Ackerman Insurance Services Google Reviews

Ackerman Insurance Services, Inc.
4.9
Based on 90 reviews
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becky buhl
becky buhl
15:38 23 Jun 20
Anel is amazing. A year ago I had already paid for insurance, but needed help with a FEMA/Flood insurance issue and... that's how I found Anel. Even though I wasn't a customer (yet), she helped me & gave me the best advice. I told her in a year I'm switching and she said she'd set up a reminder to contact me and while I had my own reminder - she reached out to me first & I'm now a happy customer of Ackerman Insurance. I have the same coverage, for less and Anel is so professional and so responsive. If you are in their coverage area - call them, get a quote, SWITCH!read more
Marcelos Thomas
Marcelos Thomas
14:11 03 Jun 20
Jennifer is the person who I started with and she helped me find the best pricing! SHe is a friendly professional and... just a kind person. I had an incident and called them to find out what my options were. I got Greg who turned out to be calm, friendly and professional as well. I would highly recommend this group.read more
Oman Harding
Oman Harding
06:25 31 May 20
Very helpful, polite and professional, application for homeowners policy was processed very fast. With Florida being... so weird with the hurricane issues, they were able to make sure I was taken care of and covered properly. The deal was exceptionally good. I would highly recommend Ackerman Insurance Services and especially Greg Campbell.read more
Mack Ganash
Mack Ganash
06:03 31 May 20
Outstandingly helpful both in the search for an insurance company, and equally once I became their client! Plus the... owner is always willing to help in person, asap if there's any kind of a snag. Now that's what I call QUALITY SERVICE - the way it should be!!read more
Maude Chater
Maude Chater
16:35 01 May 20
Rae H. was extremely helpful and patient with me, explaining the details of my Homeowners insurance coverage and... exploring alternatives! Her customer service skills were a big factor in my decision to renew!read more
T Menchion
T Menchion
17:31 24 Mar 20
I have been a client of Ackerman Insurance Services for a while now, since at least 1990 when they were located on the... other side of 95. I have been renting all my life, and am just now buying my first house and I must say that Ackerman Insurance Services showed me the true meaning of a Multi-Policy Discount!Not only was the premium of my new Home Insurance policy lower than $500, but the added discount on top of my current Auto Insurance policy with their Agency was even bigger than the cost of my new policy. So basically I added a second policy to my account, FOR LESS MONEY then I was originally paying for just my Auto policy.The service here is amazing, I received a lot of knowledgeable feedback about my insurance policies from the team, and a number of quotes with different companies so I know I am getting the best overall package for my insurance.Thanks ACKERMAN INSURANCE SERVICES !read more
K H
K H
11:43 19 Mar 20
I have nothing but great experiences with Ackerman! For our home and auto insurance needs, Jennifer has been such a... blessing. She is quick to respond and easy to communicate with, detailed and thorough with our policies and super friendly.One time we were on vacation in Hawaii and our rental car got a chip in the window. I frantically emailed Jennifer to see what we needed to do and she was quick to respond. She was able to ease our worries with her knowledge of our policy and assured us that we were covered.I love that I am no longer worried or stressed when it comes to our home and auto insurance needs, as I have come to trust that Jennifer and Ackerman Insurance Services always have our best interests in mind. Thank you for peace of mind!read more
Jeremy Singh
Jeremy Singh
12:53 17 Mar 20
I got my first condo 2 years ago and spoke with Greg Campbell. Not only was he friendly, and knowledgeable about the... topic but he was professional and prompt with his timing of services. I was able to save money by combining my auto and condo insurance, and he never pushed me to make a purchase, as he only had my interests in mind. I recommended Greg to my Uncle, who also used Greg. Thanksread more
maria croes
maria croes
04:18 13 Mar 20
I contacted Ackerman insurance Services after my old Home Owner's Insurance increased by over $3,000 from last year. ... Something all my friends and family here in Florida are seeing allot. Within minutes I started getting answers, helpful advice. I had to put in one accordion shutter and they immediately got me a rate, with the same coverage for one third the cost. As soon as the work was done, I called and Jennifer put me in touch with an inspector who came the next day and had the report ready for Ackerman Insurance Services/Jennifer and this morning I stopped by the office and am now insured. Professional, helpful, courteous, couldn't ask for more.read more
Eleanor Davidson
Eleanor Davidson
18:12 25 Feb 20
Kim Dancsec is a highly skilled agent with Ackerman Insurance. Her depth of knowledge is outstanding, her follow-up is... always timely and she consistently demonstrates a great customer service attitude. She inspires the confidence level of her customers by ensuring all details are accurately stated and completed. Kim is a true professional and a real asset of Ackerman Insurance and is the primary reason we use Ackerman for all our insurance needs.read more
Bob Rivard
Bob Rivard
02:54 14 Nov 19
I recently needed commercial insurance for a new business start up as well as automobile insurance set to expire with... another company. Kim was recommended to me and she was absolutely amazing in every way. She provided top notch customer service in a friendly, prompt and informed manner. She answered ALL of my questions (sorry Kim) and provided excellent coverage with great rates on both policies. I won't be going anywhere else! Terrific experience! Thanks!read more
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Ackerman Insurance Services, Inc.
5.0
Based on 214 reviews
powered by Google
John Gomez
John Gomez
05:27 06 Jun 20
I absolutely love working with Ackerman Insurance services! They are very friendly and easy to deal with. When our... policy was up for renewal if I had any questions, I would just pick up the phone and there would be a person on the other end ready and willing to help me. Also, during our renewal, Caitlyn Beach, reviewed a policy we had with another company and noticed we were missing coverage. She then presented us with different solutions to correct this and even had it fixed within the day! She was absolutely amazing, thoughtful and extremely helpful. Ackerman Insurance Services is a company I would definitely recommend to my friends and family.read more
Alicia Singh
Alicia Singh
22:32 04 Jun 20
A top notch life insurance broker sent me to Ackerman Insurance Services, and I've never looked back. Greg Campbell and... Brett Ackerman always find me the best rates, and with good companies. If I need any help or information, someone is always available to give me advice. Greg came to my aid, when I had an inexpensive fender bender, and helped me decide whether to pay for my fender bender or put in a claim. I paid it myself. I can't say enough about the service. It makes me feel secure. Jennifer Rainha is bright and cheery and made sure I got the right information very quickly. I thoroughly recommend Ackerman Insurance Services.read more
morgan gibson
morgan gibson
17:36 03 Jun 20
Absolutely great team of people, and they have made getting yourself insured an absolute walk in the park. It couldn't... be easier. For me it started with a question about insuring my business and now they have all three cars, home and soon my business. They quoted me a price I was happy with and would have paid, but didn't stop there until they found the best deal they could for me and ended up saving me HUNDREDS of dollars this year.Simply put, if you need insurance, call Ackerman Insurance Services and Greg or Jennifer will take care of you as if you were family. I CANNOT recommend them highly enough!read more
Milica Dubljević
Milica Dubljević
13:02 03 Jun 20
Ackerman Insurance Services is outstanding! As a real estate agent, I see a lot of insurance agents. Recently, my... client, a first time home buyer, was given a homeowners insurance quote for her newly purchased home. The title company had recommended this insurance agent (not Ackerman). When she got the quote, it seemed high to her, and I agreed. I told my client to call Greg Campbell and his crew at Ackerman Insurance Services They looked over her quote and found a way to save her 20 percent on her premiums. She was thrilled with their quick response and thorough explanation of her coverage. Ackerman is a first class company - I highly recommend them!read more
Omar Anwar Martinez
Omar Anwar Martinez
11:13 03 Jun 20
I had a great experience with Ackerman Insurance Services. I have been using them for over a year now, and they have... been nothing but helpful. I recently got a new car and needed to add it to my policy. They not only responded to my request almost immediately, but they also found me a better rate and set it up within the same day. Awesome experience and a great company to do business with. I highly recommend.read more
Fiama Arce
Fiama Arce
03:07 03 Jun 20
Greg Campbell was absolutely wonderful, and Ackerman Insurance Services does a wonderful job finding you great... insurance at an extremely great rate!! He definitely worked a lot for me (I'm from out of state, my car is also under my moms name who has an umbrella policy, etc.) and had answers too all my numerous questions. I compared Ackerman to other car insurance companies too and they are far better price wise and customer service wise. I ended up referring my housemate to them too since they were so great and he found them to be much better than anyone else as well. Thank you Greg!! Also s/o to Jennifer for helping finalize the payments in the end when Greg had to go on vacation - very helpful as well!read more
jaida scott
jaida scott
00:42 03 Jun 20
Due to some vacation timing, I've been working with Jennifer Rainha for a while now and she is the queen of honesty. I... have a very old car with lots of miles, and Jennifer is fantastic at telling me what I do and do not need. She's definitely not one of those sleazy agents just trying to get me to buy every type of coverage. When I have a specific question, I can email her and she provides me with an even more specific answer. Not only that, but I was so impressed with the number of women who work in the office. It was great to see so many professional women being treated - and treating others - professionally. I trust my agents at Ackerman Insurance Services. I can't praise more highly than that.read more
Sasha J
Sasha J
23:09 02 Jun 20
I have used Ackerman insurance Services for the past 6 years and they are really the best insurance agent you can get.... They get you premium coverage at rates less than your friends are paying for regular coverage. When I bought a Home, they covered that too after comparing a bunch of insurance companies and making sure I got the best. Recently I had an accident and they fought with the insurance company for 3 months to get me accident forgiveness. I was dealing with Greg Campbell directly but he and his entire staff are truly the best.read more
Klarens Menage
Klarens Menage
23:05 02 Jun 20
I cannot say enough good things about this Insurance Agency. Brett Ackerman personally manages the accounts and is so... patient and helpful. He just doesn't get you the "cheapest" deal but the "best" deal for you (more coverage and fractionally higher cost). He once had to deal with the Insurance company for 3 months before they agreed to give me accident forgiveness credit but he fixed it entirely on his own.Amazing service!read more
hope herrera
hope herrera
14:57 01 Jun 20
I am a fellow insurance agent from Delaware, when a client of mine purchased property in Fort Lauderdale, I needed a... local agent. I did my research and found Greg Campbell @ Ackerman Insurance Services! He absolutely is the best and lives up to the "Google Review" hype. Thank you so much Greg for all your assistance with "our" client. So much appreciated.read more
Russell Keyhea
Russell Keyhea
02:19 01 Jun 20
I've been working with Ackerman Insurance Services for more than 10 yrs and should probably be accustom to their... outstanding service but I guess I'm not. I worked with Jennifer on a fairly small thing yet she made me free like it was the biggest deal the agency was working on. She was very responsive, incredible nice and professional. Every chance I get I recommend Ackerman Insurance Services to a friend or family.read more
Bogdan Petrovic
Bogdan Petrovic
02:04 01 Jun 20
My wife and I have been with Ackerman Insurance Services for 10 years and have always had a terrific experience. Most... recently I worked with Jennifer Rainha on making a few changes to my policies and my experience with her was even better than what I have come to expect! Not only did she save me over $700, but she was also incredibly responsive, answered all my questions and made sure I was comfortable with all the changes before she made them. I highly recommend Ackerman Insurance Services and want to thank Jennifer for her outstanding serviceread more
Judith George
Judith George
22:56 31 May 20
How often that you walk into an agency without an appointment and get greeted with a huge smile and a response of... “Don't worry about it I will find someone to help, please have seat!”? That's the kind of service I got when I went into Ackerman Insurance Services and my account manager wasn't even in. The receptionist, Jennifer, assured me that it wasn't a problem and even helped me register my car! I've been with Ackerman Insurance Services for a couple of years and definitely will not be leaving! Customer service like the kind Jennifer showed me on my frantic last minute walk in is hard to come by!read more
Frank Castilano
Frank Castilano
21:12 19 Mar 20
I am so lucky to have found Brett Ackerman and Ackerman Insurance to work with! My first impression was that Brett was... super responsive and trustworthy. However, that is not all; many insurance agents can be quick and nice. What really sets Shane apart is he is such a pro! We moved from Arkansas to West Palm Beach, in the process of transferring our auto and home insurance over, our Arkansas insurance agent (and Progressive) really dropped their ball and mistakenly renewed our home insurance (for a home we already sold in Arkansas) and terminated our auto insurance, while we unknowingly drove without insurance for two months! Our old insurance agent and Progressive were kicking us back and forth and no one could help us fix the mistake by reinstating our insurance. Due to the gap, our auto insurance premium was gonna go up by 30-40%! Brett pulled his magic as he knew more than the insurance company rep over the phone! After 3-way conference calls and speaking to a couple of different reps, Brett persuaded Progressive to reinstate our auto insurance! So our rate remained low. I would like to recommend Brett to everyone! He's sharp, well-organized, know all the tricks and can speak the right language to persuade people to get things done efficiently and effectively. Brett will provide amazing value to you for insurance shopping!read more
Danielle Harris
Danielle Harris
01:25 19 Mar 20
Greg is amazing! Over a weekend I messaged him asking him to do a quote for me for auto insurance, as my current plan... got super expensive due to a recent accident. I expected him to get back to me on Monday. To my surprise, he got back to me immediately, and worked hard to get me a quote that's lower than my current plan. Unfortunately he wasn't able to find me a much lower rate, but only a comparable rate. Most agents would have still tried to get me to buy with them (I spoke with a couple agents before him who tried really hard to get me to buy substandard plans with them for only a couple dollars cheaper than I was currently paying with a big company), but Greg is so honest that he told me I'm better off staying where I was. He ended up giving me some advice about how to lower my current plan, and that ended up saving me $40 a month!!!!!! I really have never worked with such an honest and selfless guy such as Greg before. He really is so awesome and knows the industry like the back of his hand. It's also not often that you talk to a guy who has such a passion for his job and works so hard to help people out, simply because he loves what he does. I strongly recommend anyone in the market for Insurance to give him a call. Thank you Greg!!!read more
James Bell
James Bell
01:26 18 Mar 20
I am so pleased with my agent Brett Ackerman at the Ackerman Insurance Services in Palm Beach, that I had to write a... review. He is definitely an valuable asset to this company and should be rewarded as such!When I was looking for business insurance and a great quote, I remembered the professionalism, kindness, and honesty I received from Brett which had surpassed anyone else I had previously spoke with on the phone for a variety of insurance agencies. Later on, I went back to see if he could still assist me, and he did! I did not have to worry about anything! Brett took care of everything!What ever concerns or questions I had, he was never too busy to answer them, and in a timely manner. If he did not know the answer, he would find out and relate that answer back to me truthfully, and with great clarity. He gave me options and assisted me with making the best choice for my insurance coverage needs.Brett is honest, respectful, prompt and always professional! I am so thrilled that he is my agent! It's so nice to have someone working on your behalf that is genuinely for you and who also works with you to get things done right! I have full peace because I know I am in safe and trustworthy hands!I think that anyone who chooses Brett Ackerman as their agent will only be amazed and pleased!Thanks for all your hard work Brett! I truly appreciate you!read more
shannon turner
shannon turner
17:36 12 Mar 20
Greg is the most pleasant, hard-working, diligent agent if have ever encounter at an insurance agency! I find he is... always prepared with multiple option for me to make a informed decision. Greg never hesitates to reach out to me with questions and truly understands my needs, again he is top notch! � Also, I have had the pleasure of meeting the owner, Brett Ackerman. Brett is extremely personable and genuinely cares for his clients... I really feel cared for in his agency! From start to finish, his whole staff are great people, you can't do better!"read more
Sarah Peguero
Sarah Peguero
15:54 10 Mar 20
I just moved all of my homeowners, personal liability and umbrella insurance policies over to Ackerman Insurance... Services, on a referral from my State Farm agent, who handles my car insurance. I had enjoyed dealing with them by phone for weeks, but today was the first time I visited them in person. Immediately, when I walked in, I was struck by the wide-open environment, the layout, and the general sense that this was a fun place to work for those there. I have owned a company or two and you can tell when a place is well run, just by the "feel" and the culture that is immediately evident. My meeting lasted more than an hour and the counsel and suggestions were superb. I'm very pleased that I'm working with this agency. I highly recommend Greg Campbell!!! First rate, friendly and attentive team, remarkably thorough follow-up, and all around a good bunch of folks.read more
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