1575 Pine Ridge Road Suite 17 Naples, Florida 34109
Monica Deleon is my go-to person for all my insurance requests. She gets what I need very quickly. Couldn't ask for better service!
We have just started dealing with Anel. I must say that after having a not so good experience with our former insurance agent/company, Anel has been a pleasant surprise. We plan on continuing our relationship with Anel and recommending her agency.
Anel was excellent from start to finish. She was able to get us the best quotes to match our needs. She was friendly, timely and patient. She is the Best!
Back in October of 2018 Anel Caraballo helped us to obtain an auto insurance policy at the best rate possible with a reputable company. At the time I discussed our desire to purchase a home one day. She was very knowledgeable about potential pitfalls we could have endured, regarding insurability, and about the SW Florida area developments. Our home purchase came quicker than we expected and just one call to Anel got the ball rolling on our homeowners policy being bound in March of 2019. Anel was very patient with us regarding the entire process. She was forthcoming about what coverages we would need and even helped us to locate a reputable, thorough home inspector for a great price. This in turn helped us to get a reasonable policy rate with pertinent discounts. Additionally, when I was having a mini meltdown regarding the home buying process, Anel was calm and encouraging, helping me to exhale and move forward in faith. She is such an asset to Ackerman Insurance Services! I am so glad on so many levels to have worked with such a kind-hearted, patient, knowledgeable, and helpful person! Thank you Ackerman for your obvious concern with customer care in a world where it seems to be so lacking--so much of the time! Thank you Anel for a million and one things that you did to help my husband and I to meet our insurance goals! Ever grateful, MJ & Don